Troubleshooting

Find PC returns nothing

• Is the receiver running? The PC tray app must be open — look for its icon by the clock. If it's not there, launch Controller Gateway on the PC.
• Firewall. On the receiver's first run, Windows asks to allow it — choose Allow on Private networks. If you dismissed it, re-run the installer or add an inbound rule for the app.
• Same network. Phone and PC must be on the same Wi-Fi/LAN. Guest networks and some VPNs isolate devices — turn the VPN off or switch networks.

Find Fire Stick returns nothing (or won't connect)

• ADB debugging off. If the app finds your stick but says debugging looks off, follow enable ADB debugging. Approve the "Allow USB debugging?" prompt on the TV.
• Mesh / guest Wi-Fi "client isolation." This is the most common cause. Many mesh systems and guest networks block one device from reaching another on the same network, so your phone simply can't talk to the stick. Fix: disable AP isolation / client isolation in your router settings, or put the phone and stick on the same access point and band.

The controller is controlling my phone, not the game

In background/screen-off relay, the app takes exclusive control of the controller so Android stops also delivering its input to whatever's on screen. If you see double input, make sure you're on the latest version and that the relay is actually armed (the status/notification shows it running). Re-arming resolves a stale session.

Arming a Fire Stick gets stuck on "Arming…"

• While arming, the button reads "Arming… (tap to cancel)" — a second tap aborts immediately if you picked the wrong device.
• The most common cause is not approving the TV prompt. Look at the Fire TV screen and accept "Allow USB debugging?".
• A wrong or offline address fails in a few seconds; a reachable-but-unapproved stick auto-fails at about 45 seconds with a clear message (longer the very first time, to give you time to approve on the TV).

Advanced screen-off won't pair or arm

Screen-off mode needs your phone's wireless debugging. Work through Developer options & wireless debugging — the usual snag is the pairing code timing out, so keep the "Pair device with pairing code" screen open and enter the 6-digit code in the app's notification promptly. Remember wireless debugging turns off after a reboot.

The PlayStation / Guide button quits Moonlight

On Fire OS, the PlayStation (PS) or Xbox Guide button is captured by the system and closes the streaming app — this is platform behaviour, not something the app can intercept. Use Moonlight's own quit hotkey instead: L1 + R1 + Select/Options + Start/Create. Simply avoid the PS/Guide button during a session.

No rumble

Rumble round-trips on PC for games that support force feedback — some games have it off by default, so check the game's settings. Rumble isn't available in Fire Stick mode.

Licence problems

• "Activation limit reached." Your key runs on up to 3 devices. Open Manage → Deactivate on a device you no longer use to free a slot.
• "Key not found." Check for typos and that you used the key from this product's purchase email. Tap Buy a licence if you need one.
• Suddenly asking to re-activate. The app stays licensed offline for up to 14 days; beyond that it re-checks online. Connect to the internet briefly and it re-validates.